Vendor Support
-Anytime, Anywhere Access-
Each vendor provides different support pieces to help you quickly embed their products in your daily practice. If you are experiencing a problem, contact the vendor salesperson and let ERAC know what type of problem you are experiencing.

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myBlueprint Education Planner

About myBlueprint

Contact Info

Damian Matheson
Partner Development
Email: damian.matheson@myBlueprint.ca
Phone: 416–901–5555

Contact Info

David Lubin
Regional Sales Manager Canada
Email: dlubin@ebsco.com
Mobile: 416.454.6393

Gale Integration Toolkit

Toolkit – The system will ask you to provide or find the site code so it shows resources you have – likely district number and school initials.
Free Promotional materials for download and ordering
Support
Technical Implementation details

Gale Tech Support – You have instant access to a variety of support materials, from usage stats to technical support to training Webinars. Get information when and how you want it.

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Media Smarts Passport to the Internet

About Media Smarts

Contact Info

Michael Pilon
Sr. Subscription Renewal Specialist
Gale | Cengage Learning
Email: michael.pilon@cengage.com
Office: 800.877.4253 x.18150

Contact Info

Diane van Rens
Web Manager
Email: dvanrens@mediasmarts.ca
Office: 613-224-7721 ext. 234

Contact Info

Shed Simas
Email: knowbc@harbourpublishing.com
Office: 604-883-2730
Toll-Free: 1-800-667-2988